Open
Introduce yourself, explain purpose and check privacy and preferences.
MEDIVEERSETHE PRACTICAL HUBOBSERVE / REASON / EXPLAIN
Therapeutic communication
Practise a respectful opening to a clinical conversation.
Your practical station
A person seems anxious about the interview. Demonstrate how you would introduce the conversation and explore their concern.
Recognise and interpret
Empathic, clear communication helps establish rapport and obtain accurate information.
- Open
- Listen
- Close
Listen
Use open questions, reflection and appropriate clarification.
Close
Summarise, check understanding and agree the next step.
At the viva table
Try answering aloud, then open the suggested answer. Examiner questions vary.
01 / Why start with an open question?
It allows the person to describe priorities in their own words.
02 / What is reflection?
Restating the meaning or feeling conveyed to check understanding.
03 / Should confidentiality limits be hidden?
No. Explain relevant limits clearly.
04 / Does reassurance replace assessment?
No. Explore concerns before offering an informed response.